Privacy Policy

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Privacy Policy

Element System Solutions is committed to protecting your privacy. This privacy statement explains data collection and use practices of the Element System Solutions website elementsolutions.io (the “ESS”). By accessing the ESS site, you are consenting to the information collection and use practices described in this privacy statement.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or that you have requested information such as receiving information about ESS products and services, ordering e-mail newsletters, joining a limited-access premium site or service, signing up for an event or training, or when purchasing, downloading and/or registering ESS products.

The personal information we collect may include your name, title, company or organization name, work/personal e-mail, work/personal phone, work or home address, information about your job function, information about your company, information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the ESS site; the pages that you access while at the ESS site and the Internet address of the Web site from which you linked directly to our site; information about the geolocation; other information entered by the user into such form as specified by the ESS.

Use of your Personal Information

The personal information collected on this site will be used to help improve the ESS site, analyze trends and administer the site. In support of these uses, ESS may use personal information to provide you with more effective customer service, to improve the ESS site and any related ESS products or services. We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other ESS products and services.

When you sign up for a newsletter or agree to receive promotional e-mail, ESS may use customized links or similar technologies to track e-mail links that you click. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.

ESS may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered at ESS.co.th, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

ESS can provide parter companies your personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

Disclosure of Personal Information

ESS may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to
(a) conform to the edicts of the law or comply with legal process served on ESS or the ESS site;
(b) protect and defend the rights or property of ESS or
(c) act in urgent circumstances to protect the personal safety of ESS employees or agents, users of ESS products or services, or members of the public.

Personal information collected on the ESS site may be stored and processed in Thailand or any other country in which ESS or its affiliates, subsidiaries or agents maintain facilities, and by using the ESS site, you consent to any such transfer of information outside of your country.

Security of your Personal Information

ESS is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. We transmit sensitive personal information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol with a 2048 bit encryption.

Use of Cookies

We use cookies on ESS site to ensure the integrity of the proces.

Changes to this Statement

We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement.
We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contact Information

Any suggestions, questions, complaints, or other inquiries on the handling of the User’s Information must be submitted to:

Element System Solutions (Thailand)

Reg Number: 0105561025529
Address: 9 G Tower Building, Room No: GN 01, 28th Floor, Rama IX Road, Huai Khwang, Bangkok 10310

Email us: info@elementsolutions.io